Mandy Cross, BACP

11 years in practice

Mandy Cross is a BACP counsellor with 11 years of experience supporting people through major life challenges.

License and registration

BACP
51085 · expires July 2026
Years in practice
11
Languages
English

Details are as listed on the therapist's public professional profile. You can check the registration with the body that granted it.

About Mandy

Mandy Cross is a BACP counsellor with 11 years of experience supporting people through major life challenges. She draws on a blend of approaches to shape sessions that fit each person. Mandy aims to create a calm, respectful space where people can talk honestly about what matters to them.

Her style is warm and interactive. She listens first, then works with each person to set clear, practical goals. Sessions focus on what is happening now and on small steps that can make daily life easier.

Background and approach

Mandy has helped people with stress, anxiety, depression and grief. She also works with concerns such as trauma and abuse, self-esteem, addictions and relationship difficulties. Other areas she supports include eating and sleeping problems, anger, career issues and coping with major life changes.

She uses Existential Therapy alongside client-centred techniques and Cognitive Behavioural Therapy to help people make meaning and find workable ways forward. Mindfulness and solution-focused ideas are used when they suit a person’s needs. Appointments are offered by video call, phone, live chat or text-based messaging, and sessions are arranged through a subscription that can be cancelled at any time.

Sessions are conducted in English and are based in the United Kingdom. To begin, people complete a short matching questionnaire and schedule a session according to therapist availability.

Focus areas and approaches

Everything Mandy lists on their public professional profile, in their own terms.

Approaches Mandy names

Naming an approach is not evidence of training in it. This directory copies what each therapist lists and does not check training records.

Online support

How Mandy’s approaches work online

Existential Therapy helps people look at meaning, choice and responsibility in their lives. It encourages honest discussion about values, fears and hopes and can be useful when someone faces big life changes or questions about purpose.

Client-Centred Therapy places the person’s experience at the centre of sessions. The therapist offers empathy and non-judgemental listening, helping people feel heard and able to find their own solutions. Cognitive Behavioural Therapy (CBT) focuses on identifying unhelpful thoughts and patterns and testing practical changes to daily routines and reactions - it often helps with anxiety, low mood and stress.

Choosing the right approach is part of the work. The therapist will talk with each person about problems, goals and preferences and will adjust methods as the relationship develops. This is a collaborative process where techniques are tried and reviewed together.

Online sessions are offered by video call, phone, live chat or text-based messaging, which makes it easier to fit therapy around work and family commitments. Video calls allow face-to-face conversation, phone sessions use less bandwidth and can fit into short breaks, while chat and messaging suit people who prefer writing or need brief check-ins across the week. These options improve flexibility and help maintain regular contact with a registered or accredited professional.

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Questions people ask

What kinds of problems does Mandy address?

She works with a wide range of concerns including stress, anxiety, depression, grief and trauma. Other areas include addictions, self-esteem, relationship and intimacy issues, and career or life-change challenges.

How would you describe her therapy style?

Her sessions are warm and interactive, focused on listening first and then agreeing practical steps. She tailors the pace and approach to each person’s needs.

What experience does she bring?

She has 11 years of counselling experience working with people facing emotional, relational and behavioural challenges. Her background includes supporting those affected by trauma and abuse.

Where is the therapist based and what credential does she hold?

She practises in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, recorded as BACP.

Which languages are sessions offered in?

Sessions are offered in English.

What formats are available for sessions?

Appointments can take place by video call, phone session, live chat or text-based messaging to suit different schedules and preferences.

How are sessions paid for and what does it cost?

Sessions use a subscription payment model that can be cancelled at any time. The cost varies with location and the therapist’s availability.

How do I begin working with this counsellor?

Start by selecting the Start Therapy button, completing a short matching questionnaire, then schedule sessions according to the therapist’s availability.

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