Hayley Matthews, BACP, NCPS
5 years in practice
Hayley Matthews is a counsellor based in the United Kingdom who focuses on helping people through stress, anxiety, low mood and life changes.
License and registration
- BACP
- 384237 · expires November 2026
- NCPS
- NCS23-01468 · expires April 2026
- Years in practice
- 5
- Languages
- English
Details are as listed on the therapist's public professional profile. You can check the registration with the body that granted it.
About Hayley
Hayley Matthews is a counsellor based in the United Kingdom who focuses on helping people through stress, anxiety, low mood and life changes. She explains things simply and listens with warmth so clients can talk about what feels hard. Hayley aims to help people make sense of their experiences and find practical steps forward.
Hayley uses a person-centred way of working. That means the conversation is guided by what matters to the individual and by building a trustworthy relationship.
Background and approach
She also draws on cognitive behavioural ideas to look at unhelpful thinking and practical strategies for coping. Existential themes - such as finding meaning, facing uncertainty and choices about the future - are part of her approach when they are relevant. Attachment-based ideas help her notice how early relationships shape present patterns and connection.
Mindfulness techniques are sometimes used to reduce anxiety and improve focus on the present moment. She has five years' experience offering both short-term and longer-term work in mental health settings. Hayley has supported people with depression, trauma and abuse, addictions, relationship and family concerns, grief, eating and sleeping problems, ADHD and bipolar among other issues.
Hayley is a registered member of the British Association for Counselling and Psychotherapy, BACP, and holds NCPS credentials. Her work is clinically supervised and insured. She offers sessions online or by phone and can invite creative options such as journaling or metaphor when useful.
Focus areas and approaches
Everything Hayley lists on their public professional profile, in their own terms.
- Stress, Anxiety
- Trauma and abuse
- Self esteem
- Depression
- ADHD
- Addictions
- LGBT
- Relationship issues
- Family conflicts
- Grief
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Abandonment
- Aging and geriatric issues
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Body image
- Cancer
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Drug and alcohol addiction
- Eating and food-related issues
- Family problems
- Fatherhood issues
- Fertility issues
- Guilt and shame
- Hearing impaired
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Personality disorders
- Post-traumatic stress
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexuality
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Approaches Hayley names
- Existential Therapy
- Attachment-Based Therapy
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
Naming an approach is not evidence of training in it. This directory copies what each therapist lists and does not check training records.
Online support
How Hayley blends approaches for online work
Hayley commonly uses Existential Therapy to help people talk about meaning, choice and how they want to live. That approach is useful when someone is facing big life changes, questioning direction or wrestling with uncertainty. She also works from an Attachment-Based perspective to notice how past relationships affect current patterns, which can help with intimacy, trust and communication issues.She practises person-centred counselling as a foundation, offering warmth, genuineness and non-judgemental listening. Choosing the right mix of approaches is a shared task - the therapist will discuss goals and preferences and adapt methods so the work fits what the client wants to address.
Online sessions are offered by video calls, phone, live chat or text-based messaging to suit different needs. Video lets people read non-verbal cues and have fuller conversations. Phone sessions can be a lower-bandwidth option or better when someone prefers not to be on camera. Live chat and messaging can allow short check-ins, written reflection or flexibility around work and family commitments. These options make it easier to fit therapy into a busy life while keeping the focus on practical progress.
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Questions people ask
What kinds of problems does Hayley help with?
Hayley supports people with stress, anxiety, depression and trauma, as well as relationship, family and intimacy-related issues. She also works with concerns such as addiction, grief, self-esteem, ADHD and sleep or eating difficulties.
What is her therapeutic style like?
She offers a person-centred way of working that focuses on empathic listening and genuine connection. Sessions may also include cognitive behavioural techniques, mindfulness and existential discussion where relevant.
What background and experience does she have?
Hayley has five years' experience providing short- and long-term counselling in mental health settings. She has worked with a wide range of presenting issues and draws on both relational work and practical techniques.
What credentials and where is she based?
She is a registered member of the British Association for Counselling and Psychotherapy, BACP, and holds NCPS credentials. Her practice is located in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
What formats are used for sessions?
Sessions can take place by video calls, phone sessions, live chat or text-based messaging depending on what suits the client.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions are provided via a subscription model that can be cancelled at any time.
How do I begin working with Hayley?
Start by selecting the Start Therapy button and completing a short matching questionnaire. After that, you can schedule sessions according to the therapist's availability.
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