Jacqueline"Jacqui" Mancuso, PACFA

14 years in practice

Jacqueline "Jacqui" Mancuso is a PACFA counsellor with 14 years' experience in community settings across Australia.

License and registration

PACFA: 22814 · expires June 2026
Years in practice: 14
Languages: English

Details are as listed on the therapist's public professional profile. You can check the registration with the body that granted it.

About JacquelineJacqui

Jacqueline "Jacqui" Mancuso is a PACFA counsellor with 14 years' experience in community settings across Australia. She began work supporting people affected by women's health, sexual assault and domestic violence, and later expanded to help those in military service, people with disabilities, carers, and students.

Jacqui brings a calm, patient presence to sessions and adapts to what each person needs in the moment. Her style is gentle and flexible. She follows the client's pace and uses conversational therapy rather than pushing a set agenda.

Background and approach

Some people come wanting practical steps. Others simply need to be heard. Jacqui offers both listening and practical tools, depending on what the person asks for.

Jacqui draws on Existential Therapy and Internal Family Systems to help people understand what matters to them and how internal parts influence choices. She also uses Acceptance and Commitment Therapy techniques to support values-based action when stress, anxiety or depression get in the way. Creative interventions can be offered when someone requests them.

She works with concerns such as stress, anxiety, relationship difficulties, self-esteem, grief, trauma and compassion fatigue. Additional areas include caregiver stress, chronic illness and disability, communication problems, isolation and questions about life purpose. Jacqui respects personal preferences and keeps interventions within what the person is comfortable with.

Jacqui describes reaching out for help as an act of bravery and aims to support small, steady steps forward. To begin, a simple matching questionnaire is completed and sessions are scheduled according to the therapist's availability.

Focus areas and approaches

Everything JacquelineJacqui lists on their public professional profile, in their own terms.

Approaches JacquelineJacqui names

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Online support

How Jacqui’s approaches work online

Jacqui uses Existential Therapy to help people clarify what matters to them and how they want to live. This approach focuses on meaning, choice and responsibility and can help with life transitions, midlife questions and feelings of emptiness.

She also draws on Acceptance and Commitment Therapy (ACT), which helps people notice difficult thoughts and emotions while committing to values-based action. ACT is practical for managing anxiety, stress and low mood. Attachment-Based Therapy informs her work on relational patterns and communication, helping people understand how early bonds shape current relationships.

Finding the right approach is part of the process. Jacqui works collaboratively to test what fits each person's goals and preferences. She listens to the person's concerns and adapts methods over time rather than following a single formula.

Online therapy offers flexible ways to connect. Video calls allow visual contact and deeper conversational work. Phone sessions can be simpler when bandwidth is low or when a shorter check-in is needed. Live chat and text-based messaging suit people who prefer writing or need ongoing brief support. These formats make counselling more accessible around work, caring duties and busy days.

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Questions people ask

What issues does Jacqui commonly help with?

She helps people manage stress, anxiety, depression, relationship struggles and grief. She also supports those facing trauma, compassion fatigue and life transitions.

What is her therapeutic style like?

Her style is gentle and flexible, following the client's pace and needs. Sessions combine listening with practical steps when useful.

How much clinical experience does she have?

Jacqui has 14 years' experience working in community settings across a variety of contexts. That background includes women's health, sexual assault, military service and carers.

What credential does Jacqui hold and where is she based?

She holds PACFA credentialing and practices in Australia. The PACFA listing is provided as her professional credential.

Which languages are available for sessions?

Sessions are offered in English only. International clients are not currently accepted.

What formats are available for online sessions?

Sessions can be conducted via video calls, phone sessions, live chat or text-based messaging. These options make it easier to fit therapy into busy schedules.

How does payment and cost work?

Cost varies with location and therapist availability and sessions are provided through a subscription model. The subscription can be cancelled at any time.

How do I start working with Jacqui?

Begin by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist's availability.

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